Privacy policy


We appreciate your interest in our website and our offers on our websites. Remira GmbH attaches the utmost importance to the protection of your personal data and the information otherwise provided to us. The collection, processing and use of your data in the context of the use of our Internet pages takes place exclusively in compliance with the following provisions and in accordance with the applicable data protection laws.
In the following, we would like to inform you about the data collected when you visit our website and the use of our offers on our websites, how these are processed and used by us and what rights you have in this regard. to be entitled to the In addition, we will explain to you what accompanying measures we have taken in technical and organizational terms to protect your data.

A. Responsible body and service provider

The responsible body for the operation of this website within the meaning of the Federal Data Protection Act (BDSG), the EU General Data Protection Regulation (GDPR) and at the same time a service provider within the meaning of the Telemedia Act (TMG) is the

REMIRA Group GmbH (hereinafter „REMIRA“)
Phoenixplatz 2
44263 Dortmund

tel. +49 231 99782 0

represented by the Managing Directors Dirk Bingler and Oliver Jenneskens

B. Data Protection Officer

Remira has appointed a data protection officer. You can reach our company data protection officer by post at the above-mentioned data or at the e-mail address:

C. Personal data

Personal data is such information about personal or factual circumstances, which can be assigned to you without further ado and unambiguously. This includes, for example, your name, address, telephone number, e-mail address or even an online id and password.

D. Scope of collection and use of your data, including the purposes of processing

I. Visit to our website

For a mere visit to our website and the retrieval of the information contained therein, it is not necessary for you to provide personal data.
During your visit to our website, we only collect and use data that your internet browser automatically transmits to us:

• Date and time of retrieval of one of our websites
• Your browser type
• Your browser settings
• Your IP address
• the pages you visit
• the internet address of the website from which you came by clicking on a link to our website (so-called referrer).

We use this data to technically enable you to visit our site. Furthermore, we use this data for statistical purposes to improve our website in design and layout. We only store your complete IP address for the duration of your visit.

II. Use of offers on our websites

If you use our e-mail service to send information, current offers and advertising, we collect and process the following data for the purpose of establishing identity, delivery and fulfilling legal requirements with your consent:

  • Your name
  • Your e-mail address
  • Date, time and IP address upon declaration of consent
  • Date, time and IP address upon confirmation of consent
  • version of the data protection declaration at the time of consent as well as the content of the respective declarations

The data required for sending the newsletter will be blocked immediately for this purpose as soon as you unsubscribe from our newsletter. To do this, please use the unsubscribe link in each newsletter or inform us informally about the revocation of your consent to the following e-mail address:

Your data may be passed on to service providers supporting us for the fulfilment of the respective purpose or contract.

III. Use of the contact form

You can contact us directly via the contact form provided on our website. We collect, process and use the personal data provided by you via the contact form (name, company, e-mail address and telephone number) and other information for the processing of your request and further support, including the Providing information about our products. Future concerns will be added to your existing data. As a result, we are able to provide you with information that is targeted and personally tailored to your respective interests (e.g. current studies, surveys) on the occasion of your future support.

For this purpose, we use the Service HubSpot, a software solution of the company HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 (USA). Our service provider is headquartered in a country outside the countries of the European Union (“third country”). In this case, HubSpot Inc. is commissioned on the basis of the European Commission’s decision of 12.07.2016, according to which there is an adequate level of protection in the USA (adequacy decision under Article 45 GDPR). There is also an adequate level of protection for companies that are certified under the EU-US Privacy Shield. A current certificate can be viewed for HubSpot, Inc. at For more information about how to protect your data when processed by HubSpot, see

If you have not addressed any further concerns to us for a period of 24 months or have not used our offers in any form, you are deemed not to be interested and will be deleted from Hubspot.

Insofar as you request offers for our products using our contact form, we process your data for the implementation of pre-contractual measures on the basis of Art. 1 set 1 lit. (b) GDPR. In addition, a log of your data and the request is carried out to prove that you have sent you information and offers at your request. Such storage is carried out on the basis of an overriding legitimate interest in accordance with Article 6(3). 1 set 1 lit. (f) GDPR. Our legitimate interest lies in the fulfilment of statutory obligations to provide proof. Finally, your data is further stored for the purpose of advising you in the future, taking into account all your concerns, in a targeted manner for your interests and business requirements. Such processing is also carried out on the basis of an overriding legitimate interest in accordance with Article 6(c). 1 set 1 lit. (f) GDPR. Our interests lie in establishing a customer relationship with you.

You have the option to object to the storage of your data beyond the processing of your request for the purpose of further interest-oriented support. Please let us know on the occasion of the transmission of your request.

IV. Use of cookies

We use so-called “cookies” on our website. These are small text files that are sent to your computer by our web server when we access our website, which are specific information (e.g. characteristics for identifying, adapting the user interface or functions for integrated social networks). If you revisit a page belonging to our website or the same page, these cookies can be evaluated by us or our advertising partners. However, our website can only send cookies to your computer if you allow it in your browser settings.

The cookies we use serve various purposes:

  1. Technically required cookies
    These cookies are used for the technical provision of our Internet services. In particular, they are necessary to allow you to use certain features, such as logging in to your user account or playing video or audio content, to keep your browser available for the duration of your visit, including accessing various identify pages, determine the speed of your Internet access to deliver content, or view personal settings. Furthermore, we use these cookies for billing purposes, in particular for the necessary measurement of the scope of use of free content.
  2. Analytical cookies
    We use these cookies for statistical analysis of the use of our websites, including the collection of new and returning visitors, to estimate the number of individual visitors, to identify the most important search terms that can be accessed via search engines. website or to uncover display and navigation problems on our websites.
  3. Cookies for displaying personalized advertising / tracking
    We use cookies to display content and advertisements tailored to your interests. For this purpose, we collect your interests based on your usage behaviour on our websites using cookies. For this purpose, it is also possible to record your usage behaviour via various websites.
  4. Third-party cookies
    Third-party cookies (“third-party cookies”) are cookies that can be used and evaluated by other providers. Such third-party providers may be companies that are responsible for the advertisements displayed or operate social networks. With your consent, we allow our partners to send cookies to your browser via our website and to evaluate them during the further use of online services.


Using these cookies, advertisements optimized for you are displayed, in particular for you according to relevance. Our affiliated marketers and advertising partners collect sporadically and pseudonymize data about your usage behaviour. This includes, for example, search terms used, data about the websites you visit, the offers used there or advertising banners clicked on. The pseudonymized data does not allow any inference to be inferred from you. Your IP address transmitted when using our website will be completely anonymised and will not be used for the usage-based advertising.

For further details on the use of cookies by third parties, please refer to section VI of this statement.

The cookies used on our websites have different terms. The “session cookies” used are automatically deleted when you close the browser you are using. On the other hand, persistent cookies remain active on your computer until a preset period (minutes, days or even years) expires.

The presentation of our website is also possible without the storage of cookies. You can deactivate the storage of cookies in the settings of your browser or set it to inform you about the intended storage by a website. In this case, you decide to accept the cookie. For technical reasons, however, it is necessary to allow cookies in full for the full functionality of our website.

V. Use of web analysis tools

1. Google Universal Analytics / Link of Objections

On our website we use Google Analytics, a web analytics service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and which enable an analysis of your use of our website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on our website, your IP address will be truncated by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
On our behalf, Google will use this information to evaluate your use of our websites, to compile reports on website activity and to provide other services related to website and internet usage. of the Remira. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google.

In addition, we use the following Google Analytics features:

  • Display advertising;
  • Remarketing;
  • Reports on impressions on the Google Display network;
  • Google Analytics performance assessment reports by demographic sands and interests, and
  • User ID.
  • Display-Werbung;
  • Remarketing;
  • Berichte zu Impressionen im Google Display-Netzwerk;
  • Google Analytics-Berichte zur Leistungsermittlung nach demografischen Merkmalen und Interessen und
  • User-ID.

You can turn off Google Analytics for display ads and customize the ads on the Google Display network by adjusting the ad settings under the Internet address

By using remarketing with Google Analytics for online advertising, we place ads on third-party websites, including Google. Cookies are used by us and third parties, including Google. This includes in particular the combined use of first-party cookies (e.g. Google Analytics cookies) and third-party cookies (e.g. DoubleClick cookies) based on your previous visits to our website as well as an orientation, optimization and display on this basis. This also means that we link ad impressions, other uses of ad services, and interactions with these ad impressions and ad services to your views of our websites, thereby affecting their future delivery. Take. Interest-based advertising is also used by Google. The data obtained as a result and the visitor data of third parties (e.g. age, gender and interests) are collected and analyzed by us in Google Analytics. They are also used for ad impressions, other uses of ad services, and interactions with those ad impressions and ad services. This data will in no case be merged with other personal data.

The remarketing in the form described is not limited to your use of our websites with a terminal device, but allows us to display cross-device interest-related advertising.

We use the User-ID function to collect data on usage behaviour on various devices (e.g. tablet, notebook, smartphone) and on the occasion of various sessions and assign it to a user ID. This allows us to control and measure marketing activities independently of the end device and on demand. The assignment of the user ID and the evaluation of the usage behavior is carried out exclusively anonymously.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of our website to the full extent.

You can also prevent the collection of data generated by the cookie and related to your use of our website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link

Finally, you have the option to prevent the collection by Google Analytics by clicking on the following link

Google Analytics deaktivieren Google Analytics aktivieren

As a result, an OptOut cookie is set on your device, which prevents the future collection of your data when you visit our website.
In view of the discussion about the use of analysis tools with complete IP addresses, we would like to point out that this website uses Google Analytics with the extension “_anonymizeIp()” and therefore IP addresses are only processed in a truncated manner in order to direct personal resitability.

  1. Google Conversion Tracking / Widerspruchsmöglichkeit

On our website we use Google AdWords, an online advertising service of Google Inc. (“Google”). If you access our website via a Google ad, Google will store a cookie on your computer (so-called “conversion cookie”). This cookie expires after 30 days. If you visit one of our websites within this period, we can use Google Adwords to detect that someone has been redirected to our website by clicking on the ad. Each Google Adwords customer receives a different cookie. The cookies cannot therefore be tracked through the websites of various Adwords customers. With the help of the “conversion cookie” Google will use the collected information on our behalf to create conversion statistics for us. Through these statistics, we learn the total number of users who clicked on our ad and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.

If you do not wish to participate in the tracking procedure, you can refuse to save the cookie required for this purpose. To do this, you can generally deactivate the automatic setting of cookies in your browser settings. You can also disable cookies for conversion tracking by setting your browser to block cookies from the “” domain.

For more details on data processing by Google Inc. and the technologies used can be found at the following link:

  1. SalesViewer / Opposition Link

On our website we use the SalesViewer® technology of CONCEPTPARTNER® GmbH (“CONCEPTPARTNER”) for data collection and processing for marketing, market research and optimization purposes.
The data collected on the occasion of your visit to our website will be combined under a pseudonym into a usage profile. For this purpose, so-called tracking scripts are used, which are used for the collection of company-related data. Under no circumstances will the data be used for the personal identification of a visitor or merged with the data of the bearer of a pseudonym.
You can object to the collection and storage of data at any time with effect for the future. Please click on the following link:

Your objection will be stored in an opt-out cookie within your browser. If you delete the cookies in your browser, you will need to click this link again so that your objection continues to be taken into account.

4. Analysis by wiredminds

Our website uses the tracking pixel technology of wiredminds GmbH ( to analyse visitor behaviour. Data may be collected, processed and stored, from which user profiles are created under a pseudonym. Where possible and useful, these user profiles are completely anonymized. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor’s internet browser and are used to recognize the internet browser. The collected data, which may also contain personal data, will be transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information left by visits to the websites to create anonymised user profiles. The data obtained will not be used to personally identify the visitor to this website without the separately granted consent of the data subject and will not be combined with personal data about the bearer of the pseudonym. Insofar as IP addresses are recorded, their immediate anonymization is carried out by
Delete the last number block.

Finally, you have the option to prevent the capture by wiredmins by clicking on the following link

E.On what legal basis does the processing of your data take place?

We process your personal data in compliance with the requirements of the European General Data Protection Regulation (GDPR) and the national regulations on data protection (Federal Data Protection Act) for the following purposes:

We process your personal data for the purpose of providing the content on our website for retrieval by the user. The processing is carried out on the basis of Article 6(0). 1 set 1 lit. (b) GDPR.

The same applies to the processing of personal data on the occasion of the processing of your concerns communicated via the contact form.

We also process your personal data if you have given us your consent to do so. In this case, the processing is carried out on the basis of Article 6(p). 1 set 1 lit. (a) GDPR. On the occasion of obtaining your consent, we inform you about the specific purpose of the intended processing. You can revoke your consent to us at any time with effect for the future. This also applies to consents you have given before 25 May 2018. We inform you about the possibility of withdrawing your consent when you give your consent. We need your consent, for example, for sending our newsletter.

Finally, we process your data to the extent that we have a legitimate interest in doing so, unless your interests or fundamental rights, which require the protection of your personal data, prevail. In this case, the processing is carried out on the basis of Article 6(p). 1 set 1 lit. (f) GDPR. These processings include the use of the above cookies and the use of tools to evaluate your usage behaviour.

Q. To whom will we share your data?

Within Remira, your data will be provided to those specialist departments that need it to fulfil the contract or to carry out pre-contractual measures (e.g. sales for enquiries about our products and services). In addition, those departments that process it on the basis of a legitimate interest, such as our marketing department, receive your personal data for the execution of an advertised address or for the interest-oriented play-off. advertising displays.

To the extent necessary, we also pass on data to service providers that support us (e.g. postal service providers, IT service providers, debt collection service providers and legal assistants).

Your data will only be passed on to third parties outside the Remira if there is a legal obligation (e.g. law enforcement authorities) to do so.

G. Will we transmit your data to an international organisation or to a third country?

On the occasion of the processing of your data, we have integrated the above-mentioned technical service providers. Insofar as they process your data in a country outside the countries of the European Union (“Third Country”, we have pointed this out within the information about the relevant service provider.

Should we in future commission other or other service providers on the occasion of the operation of this website, which do not process the data of the users of our website in a state of the European Union, this will only be done if, on the basis of a decision of the European Commission is certain that there is an adequate level of protection in the third country concerned (Article 45 GDPR) or, in the absence of such a decision, adequate safeguards for the protection of your data and that you have enforceable rights and effective remedies are available (Article 46 GDPR). In any case, before passing on personal data, we enter into an agreement with these service providers for order processing on the basis of the EU standard contractual clauses.

H. How long will our data be stored?

We store your personal data for the duration of the use of our website. If and insofar as your data are subject to tax, commercial or other statutory retention obligations, we store this data until the expiry of the above-mentioned deadlines.

Insofar as we have also stored your data for the purpose of advertising on the basis of a legitimate interest, we delete this data at the time when you object to the further advertising address. This does not apply as long as these data are subject to a statutory retention period. In this case, however, the data is blocked for an advertised address.

I. Information on data protection rights / supervisory authority

Every user has the right to information about his data stored at Remira and the processing scares in accordance with Article 15 GDPR, the right to rectification of his data under Article 16 GDPR, the right to erasure of his data after the performance of the contract in accordance with Article 17 GDPR, in so far as it does not preclude retention obligations, the right to restrict processing under Article 18 GDPR, the right to object under Article 21 of the GDPR and the right to data portability under Article 20 GDPR. In the latter case, however, there is no entitlement to a particular format.

Insofar as you have given Remira consent to data processing, you can revoke this consent at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation.

In addition, there is a right of appeal to a competent data protection supervisory authority in accordance with the Article 77 GDPR.

If you have any questions or information about the protection of your personal data and the assertion of the above rights, please contact our data protection officer using the contact details given above.

J. Information on the existence of a right of objection under Article 21 GDPR

Existence of a right of objection in special situations

You have the right, for reasons arising from your particular situation, to object to the processing of your data necessary for the performance of a task which is in the public interest or in the exercise of official authority (Article 6(1) Sentence 1 lit. (e), which was transferred to the Remira. This also applies to profiling based on the above provision. If you object to the processing, we will no longer process your data for these purposes, unless we can prove compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves the purpose of assertion, exercise or defence of legal claims.

Existence of a right of objection to the processing of data for commercial approach, including related upstream processing (profiling)

We process your data for advertising and carry out processing in advance in order to align our marketing measures with your interests (profiling). This processing for the purpose of direct marketing is carried out on the basis of an overriding legitimate interest of Remira.

You can object to the processing of your personal data for the purpose of advertising at any time. This also applies to profiling, as far as it is related to the commercial address. If you object to the processing for direct marketing purposes, your data will no longer be processed for these purposes.

Existence of a right of objection to the processing of data for the needs-based design of our Internet pages (creation of user profiles)

We process your data for the needs-based design of our internet pages. For this purpose, we create usage profiles using pseudonyms, as long as you have not objected to this processing. In no case do we merge usage profiles with the data about the bearer of the pseudonym.

You can object to the processing of your personal data at any time for the purpose of designing our Internet pages according to your needs. If you object to the processing, your data will no longer be processed for these purposes. The objection can be made via the links shown above.

In addition, your objection may be made without observance of a special form to:

Phoenixplatz 2
44263 Dortmund

tel. +49 231 99782 0

K. Do users of Remira need to provide personal information?

In order to use our website, it is technically necessary that we collect and process the data specified in point D.I. Without this data, we will not be able to transmit the contents of our website. In addition, we can only process your concerns if you provide us with the data marked as required in the contact forms.

For the rest, you must provide us with the data provided in point D. otherwise. Otherwise, we will not be able to provide you with our newsletter, answer inquiries or send you brochures and forms.

L. Are automated decision-making used?

The customer has the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effect towards the customer or, in a similar manner, significantly affects the customer. Article 22 GDPR). We do not use such automated decisions on our internet pages. Should we exceptionally carry out such processing, we will inform you about this in advance.

M. Profiling

We process the data of the users partly automatically with the aim of informing the users on our internet pages as interested as possible about our services and products and in order to optimize our internet pages. In doing so, we take into account the usage behaviour (e.g. duration of the visit; pages accessed; search words; page from which the user has reached our website).

N. Security measures

We use technical and organizational security measures to protect personal data, in focus. against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. This includes, in particular, the encryption of our entire website using SSL technology (https://).

Our security measures are continuously improved in line with technological developments. In addition, we only use employees who have been obliged to keep data secret in the collection and processing of personal data.

O. Scope and changes to this Privacy Policy

This data protection declaration applies exclusively to the use of the websites offered by us. It does not apply to the websites of other service providers to which we refer only by means of a link. We assume no responsibility or liability for statements and guidelines not related to our website.

We reserve the right to adjust the above data protection provisions from time to time in accordance with future changes regarding the collection and processing of personal data. Significant changes will be announced by a clearly visible notice on our website.

As of: May 21, 2018